Job Title: Student Resource Coordinator
Reports To: Dean of Students
FLSA: Exempt
Summary:
The Student Resource Coordinator serves as a navigator for new and existing Students facing personal and academic challenges, and shares information with students, colleagues, and other interested parties that promote student success, retention, and graduation. The Student Resource Coordinator creates an access point for Students in need of resources provided by the University and the community at large. This position creates a culture of learning and engagement for students by applying student development theories and learning outcomes in coordination with available services that promote students' academic and personal success, thereby increasing student satisfaction and student retention. This position works closely with the Dean of Students, and the Assistant Dean of Students and has oversight for issues related to resource management, retention, and crisis management relating to overall Student success and satisfaction.
Primary Duties and Responsibilities:
• Possess the ability to interpret and explain complex policies and procedures.
• Possess the ability to maintain a high level of communication skills and work well with a diverse group of people.
• Must be able to work independently, make decisions and problem solve.
• Possess a high degree of personal/professional integrity, respect for privacy and confidentiality.
• Possess the ability to effectively present information and respond to questions from groups of students, faculty, parents and staff.
• Serve on the Campus Assessment Response and Evaluation (C.A.R.E.) Team.
• Provide direct outreach and case management services; assessing Student’s academic/personal situations, strengths, assets and barriers to determine what services are required to meet their needs.
• Serve as a liaison between students, providers, faculty, families, advisors and other university personnel.
• Assist the C.A.R.E. Team with providing referrals for crisis intervention and advocacy services to students.
• Assist faculty and staff with responding to students in crisis.
• Coordinate and provide resources that are timely, effective, efficient, and Student centered.
• Partner with student organizations and activities to promote student engagement.
• Collaborate and effectively communicate with a variety of University stakeholders, both internal and external.
• Assist the Dean of Students and Assistant Dean of Students in providing direction and intervention for students in crisis and non-crisis, including but not limited to intervening with mental health staff, providing victim advocacy, and working with staff and students.
• Assist in providing guidance in analysis, review, creation and interpretation of student policies and procedures.
• Assist with retention outreach and strategic planning.
• Serve on University committees as needed.
• Support the goals of the University’s mission, vision and strategic plan.
• Must have a strong work ethic and lead by example.
• Must be a professional, credible and respected representative of the institution internally and in the community.
• Demonstrated willingness and ability to act in an ethically and socially responsible manner.
• Ability to communicate in a courteous manner.
• Must be able to lift more than 20-lb. objects; frequent bending, stooping, and walking.
• Can be exposed to a variety of weather conditions for periods of time.
• Performs other duties as assigned by the Dean of Students or designee. The omission of specific statement of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Qualifications:
• Bachelor’s Degree required, Master’s Degree preferred in the area of Educational Leadership, Counseling, or closely related field.
• Demonstrated effectiveness as a culturally competent professional with broad experience interacting with and supporting the needs of a diverse student population.
• A high level of collegiality in working with other student affairs units as well as campus and community constituencies along with the ability to build collaborative relationships characterized by mutual respect, trust, and commitment to shared goals. Integrity, creativity, energy, and decisiveness along with the capacity to engage and inspire others.
• Excellence as a manager of complex organizational processes, heavy reliance on assessment data to inform decisions, superb professional development skills. • Effectiveness in meeting priorities and deadlines to ensure project goals and objectives are met.
• Sensitive, diplomatic, and highly articulate in written and verbal communications with all constituencies.
• Well-developed skills in assessing organizational effectiveness and identifying areas of strength as well as needs for improvement.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will work in multiple types of environments, inside, outside, quiet, loud, etc.
TO APPLY: Applications should consist of (1) a detailed cover letter addressing the expectations of the position; (2) a current resume/curriculum vitae; (3) a list of three professional references with complete contact information and a notation describing the work relationship with each; (4) unofficial transcripts from all degrees; and (5) a completed *Disclosure Statement. (Official transcripts are required upon hiring.)
Applications should be sent electronically to Employment Services at es@ecok.edu. Application review will begin immediately and continue until the position is filled. For more information about ECU, visit our website at http://www.ecok.edu.
***Please do not include a full Social Security Number on documents. Please provide only the last four (4) digits. We may never receive your information if a full Social Security Number is listed on any document. Our email system will reject emails if it detects a full Social Security Number, therefore Employment Services will not receive your information. ***
East Central University, in compliance with all applicable Federal and State laws and regulations, does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, sexual orientation, genetic information, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admission, employment, financial aid, and educational services. The following person has been designated to handle inquiries regarding the non-discrimination policies: Employment Services Director, 1100 E. 14th St., Admin. 160, Ada, OK 74820, (580) 559-5260.